Hibbly Privacy Policy
This dating site privacy policy explains what data Hibbly collects, why we collect it, and the choices you have as a member.
Introduction and Scope
This privacy policy explains how Hibbly ("Hibbly," "we," "us," or "our") collects, uses, shares and protects information when you visit hibbly.org, complete the signup flow, or use any related Hibbly service (collectively, the "Service"). It applies to visitors, registered members and anyone who interacts with our marketing pages.
By accessing or using the Service, you acknowledge that you have read and understood this policy. This document works alongside our Terms & Conditions, which govern acceptable use, account eligibility and other legal terms. If you do not agree with how we handle your information as described here, you should not use the Service.
Age Restriction: Strictly 18+
Hibbly is an adult dating platform intended solely for individuals who are at least 18 years old. We do not knowingly permit anyone under 18 to register an account, submit profile information, or otherwise interact with the Service.
If we discover or have reasonable grounds to believe an account belongs to a person under 18, that account and its associated data will be removed from active use. If you believe a Hibbly account belongs to a minor, please report it immediately to [email protected] with any details you have, and we will review the account promptly.
Information We Collect
A dating app's data protection practices start with knowing exactly what is collected. Hibbly collects three broad categories of information: what you give us directly, what your device sends automatically, and approximate location signals used for local matching.
Profile and Account Information
- Name, display name, date of birth and gender you select during signup
- Photos, bio text and dating preferences you choose to add
- Email address and login credentials
- Messages and interactions exchanged with other members
- Optional details such as interests, relationship goals or lifestyle answers
Fields marked optional in the interface may be left blank without affecting your ability to use core features.
Device, Log and Usage Data
- IP address, browser type and operating system
- Device identifiers, screen resolution and language settings
- Pages viewed, features used, session duration and click patterns
- Crash reports and diagnostic logs used to fix bugs
Approximate Location Data
- City- or ZIP-level location inferred from your IP address
- Distance shown between members (for example, "3 miles away"), calculated from approximate location rather than precise GPS coordinates unless you separately grant device location access
How We Use Your Information
We use collected data to operate, secure and improve the Service. Purposes include:
- Matching and personalization - surfacing profiles that fit your stated preferences and approximate location
- Safety and fraud prevention - detecting fake profiles, bots and abusive behavior
- Service delivery - account creation, messaging, notifications and customer support
- Communications - sending account, security and, where permitted, promotional messages
- Analytics and product improvement - understanding aggregate usage patterns to refine features
- Legal compliance - responding to lawful requests and enforcing our Terms & Conditions
Depending on your jurisdiction, we rely on lawful bases such as performance of a contract with you, our legitimate interests in operating a safe platform, your consent where required, and compliance with legal obligations.
Data Sharing and Third Parties
We do not publish member data beyond what your own profile visibility settings allow other members to see. We do share limited data with the following categories of recipients:
- Service providers - hosting, cloud storage, email delivery and customer support vendors who process data on our behalf
- Advertising and measurement partners - where applicable, to measure campaign performance under contractual data-handling limits
- Legal and safety disclosures - when required by law, subpoena, or to protect the rights, property or safety of Hibbly, our members or the public
- Business transfers - in connection with a merger, acquisition or asset sale, subject to continued protection of your data
We do not sell your profile information as a data broker product outside these described relationships.
GDPR Rights for EU and UK Visitors
If you are located in the European Economic Area or the United Kingdom, applicable data protection law gives you the following rights over your personal data:
Your Rights
- Access - request a copy of the personal data we hold about you
- Rectification - correct inaccurate or incomplete data
- Erasure - request deletion of your data, subject to legal retention needs
- Restriction - limit how we process your data in certain circumstances
- Portability - receive your data in a structured, machine-readable format
- Objection - object to processing based on legitimate interests or direct marketing
- Withdrawal of consent - withdraw consent at any time where processing relies on it
- Complaint - lodge a complaint with your local supervisory authority
We aim to respond to verified requests within 30 days. To protect your data, we may ask you to confirm your identity before completing a request. Submit requests to [email protected].
CCPA/CPRA Rights for California Residents
California residents have specific rights under the California Consumer Privacy Act and its amendments (CPRA), including:
- Right to know - what personal information we have collected, used and disclosed
- Right to delete - request deletion of personal information we hold, subject to exceptions
- Right to correct - fix inaccurate personal information
- Right to opt out - opt out of the sale or sharing of personal information
- Right to limit - restrict use of sensitive personal information to what is necessary
- Right to non-discrimination - exercising these rights will not result in denial of service or a different price
Do Not Sell or Share My Personal Information: To submit a Do Not Sell/Share request, email [email protected] with the subject line "CCPA Do Not Sell Request" and the email address associated with your account. We will process verified requests within the timeframe required by law.
United States Consumer Protection Context
US online platforms, including dating apps, operate within a broader consumer protection framework overseen at the federal level. The Federal Trade Commission (FTC) is the primary US agency with authority over unfair and deceptive acts or practices, a prohibition Congress expanded in 1938 alongside laws such as the Telemarketing Sales Rule and the Equal Credit Opportunity Act.
This background is provided for informational context only and is not a statement about Hibbly's certification, audit status or endorsement by any regulator. If you believe you have encountered fraud or a deceptive practice online, the FTC accepts reports directly from consumers at ReportFraud.ftc.gov and states it will never demand money or personal information from you to process a report.
Data Security and Retention
Security Measures
We apply technical and organizational safeguards including encryption of data in transit, access controls limiting who inside Hibbly can view member data, and monitoring designed to detect suspicious activity. No method of transmission or storage is completely secure, and we cannot guarantee absolute protection against every possible threat.
Retention Periods
We retain profile and account data for as long as your account remains active. If you delete your account, associated data is generally removed within a defined deletion window, except where we must retain certain records to comply with legal obligations, resolve disputes, or enforce our agreements, in which case data may be retained under a legal hold for the period required.
Children's Privacy
The Service is not directed to anyone under 18 years of age, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from someone under 18, we will take steps to delete that information and disable the associated account as quickly as reasonably possible.
International Data Transfers
Hibbly is based in and primarily operated from the United States, and your information may be processed on servers located in the United States or other countries where our service providers operate. Where we transfer personal data across borders, we apply contractual and technical safeguards intended to keep that data protected consistent with this policy, regardless of where processing occurs.
Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices, technology or legal requirements. Each version carries the "Last Updated" date shown near the top of this page. For material changes that meaningfully affect your rights, we will provide reasonably prominent notice, such as an on-site banner or email notification, before the change takes effect.
Contact Information
Questions about this dating site privacy policy or requests to exercise your data rights can be sent to [email protected]. You can also write to Hibbly, Attn: Privacy Team, 500 Market Street, Suite 300, San Francisco, CA 94105. We aim to respond to privacy inquiries within a reasonable timeframe, generally within 30 days.
For related policies, see our Terms & Conditions or return to the Hibbly homepage.